Sutherland is searching for a Team Manager with German to lead, develop, and motivate a high-performance team of sales and support professionals. We are looking for someone who can understand the needs of individuals and work to instill knowledge and confidence. If you believe you have what it takes and are looking for a fulfilling career within an expanding company, apply today!

Responsibilities:

• Influence the Lives of Others: Develop, train, and manage team members
• Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
• Keep Morale High: Ensure motivational programs are in place and encourage frequent recognitions
• Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
• Define Sutherland’s Reputation: Oversee and manage performance and service quality to guarantee customer satisfaction
• Keep Management Updated: Relay important information in the form of a timely and accurate report

Our most successful candidates will have:

• Demonstrated leadership skills; able to take the lead in making improvements and resolving issues
• Ability to communicate in a clear, constructive, and professional manner
• Ability to be customer-oriented in managing communications and issues
• Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
• Ability to be pro-active in developing trust and professional rapport with employees and team members; able to be a team-player
• Strong verbal and written communication skills in German and English

Life@Sutherland:

• Competitive salary
• Attractive performance incentives
• Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Compliment Cards; Transportation Allowance
• Team Building activities, Charity events and initiatives, and many other company events
• Internal training following the leading global standards
• Great office location and work at home
• Rewards and recognition programs.